Parking payments and resident permit renewals

  • The payments screen has hung. I don't know if my payment has been successful.
  • I'm having problems renewing my residents permit online.
  • I would like to contact parking services to discuss an issue with my ticket or to appeal against the penalty charge notice.

Should any of the above apply, please contact Parking Services.

Council tax payments

  • The payments screen has hung. I don't know if my payment has been successful.
  • I have made a payment and would like to contact the council tax office to discuss further.

Should any of the above apply, please contact the Council Tax Office.

I can’t find what I’m looking for

Have you tried the following?

If you have and still can’t find the information you’re looking for, please contact the council for assistance.

The Web site isn’t working

(Please note that if your problem occurs whilst making a Council Tax or a parking payment on the Westminster Council website, please direct your query to the relevant service - either the Council Tax Office or Parking Services - see the top of this page.)

Are you experiencing one of these problems?

  • One of your links doesn’t work – I get a page not found error message
  • I get an error message when trying to view content or use an online service
  • I can’t use the site for some other reason (for example the text is illegible)
  • Information is incorrect or out of date

If so, please complete our online contact form, stating the nature of the problem and which pages on the site (providing the web address if possible) are affected.

 

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